Privacy Policy

At HKURTIS, we take the privacy of our customers seriously. This Privacy Policy outlines how we collect, use, and protect your personal information. We are committed to ensuring your privacy and data security are respected at all times.

Information We Collect

We collect personal information from you when you visit our site, make a purchase, or sign up for our newsletter. The types of information we may collect include:

Name
Email address
Shipping and billing addresses
Payment information (credit card details, PayPal account)
Telephone number

We also collect non-personally identifiable information, such as browsing data and device information, to help improve our website’s functionality and user experience.

Use of Your Information

We collect your personal information primarily to process your orders and provide you with the best shopping experience. Specifically, we use your data to:

Process and fulfill your orders
Communicate with you regarding your purchases, order status, and shipping updates
Respond to customer service inquiries and support requests
Send promotional materials, including special offers and news, if you have opted in
Comply with legal obligations and enforce our Terms and Conditions

We will not use your personal data for any other purposes without your consent.

Data Security

We use SSL (Secure Socket Layer) encryption to protect your personal and payment information when processing payments or collecting sensitive data. SSL technology ensures that all data transferred between your browser and our website is securely encrypted, preventing unauthorized access to your information.

While we use SSL encryption to protect sensitive data, it’s important to remember that no method of transmission over the internet is 100% secure. However, we strive to implement the highest standards of security and work with trusted third-party providers to keep your information safe.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. We may share your information only under the following circumstances:

With Service Providers: We may share your information with trusted third-party service providers who assist in processing your orders (such as payment processors, shipping partners, and email service providers). These providers are required to maintain the confidentiality of your information and are only authorized to use it for the purposes specified by us.
Legal Compliance: If required by law, we may disclose your personal information to authorities or other parties in response to legal requests or to protect the rights, property, and safety of HKURTIS, our customers, or others.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, customer information may be transferred as part of that transaction.

User Consent and Control

By providing your personal information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you have opted in to receive marketing communications, you can unsubscribe at any time by following the instructions in our emails or by contacting us directly.

Use of Personal Information for Advertising

We do not use your personal information, images, or other content for advertising purposes without your explicit consent. Any promotional material you receive from us will be based on your prior engagement or consent.

Cookies and Tracking Technologies

We use cookies and other tracking technologies on our website to enhance your browsing experience and improve the functionality of our site. Cookies help us remember your preferences, track site usage, and personalize your experience. You can control the use of cookies through your browser settings, though disabling cookies may limit some website features.

Children’s Privacy

Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take steps to delete that information from our records.

International Data Transfers

As we are based in Australia, your personal information may be transferred to, stored, and processed in Australia or other countries. By using our website and providing your information, you consent to the transfer of data outside your country of residence.

Your Rights

Under Australian law, you have the right to:

Access the personal information we hold about you
Correct any inaccuracies in your personal information
Request the deletion of your personal information
Object to the processing of your personal data

If you wish to exercise any of these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we make updates, we will post the revised policy on our website and notify you via email. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Us

If you have any questions or concerns about our privacy practices, please feel free to contact us:

Email: [email protected]
Phone: +61 8 9027 2600
Address: Kambalda Plaza, Kambalda West WA 6442, Australia

This Privacy Policy complies with Australian laws while ensuring the protection of customer data and privacy. It provides transparency on the collection, use, and sharing of personal information, as well as the rights of customers to control their data.